How i.t.b.e.e.b. collects, uses, and protects your information in compliance with Canadian and international regulations.
We collect personal data you provide through contact forms, service inquiries, and account registration: name, email address, phone number, company name, and job title. Technical data includes IP address, browser type, device identifiers, and usage analytics via cookies and similar tracking technologies. For cold-chain logistics services, we may process temperature logs, shipment manifests, and vehicle telemetry data, which are anonymized where possible.
Your data is used to respond to inquiries, deliver contracted services (thermal monitoring, fleet orchestration, compliance reporting), improve our platform, and send operational updates. We process data under legitimate interest for service delivery and with your consent for marketing communications. Analytics help us optimize website performance and content relevance. We do not sell personal data to third parties.
We share data only with trusted processors who enable our services: cloud hosting providers (AWS Canada region), email delivery services, analytics platforms (Google Analytics with IP anonymization), and CRM systems. All processors are contractually bound to maintain confidentiality and comply with PIPEDA and GDPR standards. We may disclose data if required by law or to protect our legal rights.
Our site uses essential cookies for session management and security, functional cookies to remember preferences, and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings. Third-party cookies from analytics providers may collect aggregated, non-identifiable data. We provide a cookie consent banner on first visit to obtain your informed consent.
Under PIPEDA and GDPR, you have the right to access, correct, delete, or port your personal data. You may withdraw consent for marketing at any time by contacting us. To exercise these rights, email info@itbeeb.com with your request. We will respond within 30 days. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your data has been mishandled.
We retain personal data only as long as necessary to fulfill the purposes described in this policy, typically 24 months after last interaction. Technical logs are kept for 12 months. We implement industry-standard security measures including encryption in transit (TLS 1.3), access controls, and regular security audits. No method of transmission over the internet is 100% secure, but we strive to protect your data.
i.t.b.e.e.b. does not make false, misleading, or deceptive claims about its services, certifications, or affiliations. We do not create fake urgency, counterfeit endorsements, or impersonate government agencies. All compliance claims are verifiable through Transport Canada and CFIA documentation. We clearly disclose ownership and do not imply official partnership with any regulatory body without written authorization.
For privacy-related inquiries, data requests, or complaints, contact our Data Protection Officer: info@itbeeb.com, 885 071 2115, or 75537 Tod Station Suite 141. We aim to resolve all concerns within 15 business days. If unsatisfied, you may escalate to the Privacy Commissioner of Canada. This policy was last updated on January 15, 2025.
We may update this policy to reflect changes in legal requirements or our data practices. Material changes will be notified via a banner on our website or direct email to registered users. Continued use of our services after updates constitutes acceptance of the revised terms. We encourage you to review this page periodically for the latest information on how we protect your privacy.